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Community Manager job profile

Community Managers serve as the face of a company. They are generally responsible for managing and handling communications in both directions. Community Managers re involved in various activities such as communications, PR, social media, events, and content creation.

In order to attract Community Manager that best match your needs, it is very important to write a clear and precise Community Manager job description.

Community Manager job description

We are looking for a qualified Community manager to join our marketing team! If you are a self-driven and ambitious tech-savvy professional we would love to meet you! We are expecting you to be experienced in social media, PR and promotional events.

Ultimately, you should be able to act as the face and voice of our brand and manage all community communications.

Community Manager duties and responsibilities

Set, plan and implement social media and communication campaigns and strategies

Provide engaging text, image and video content for all social media and professional accounts

Respond to customers in a timely manner

Monitor, track and report on feedback and online reviews

Organize and manage events to boost brand awareness

Coordinate with Marketing, PR and Communications teams

Liaise with Development and Sales departments

Respond to customers in a timely manner

Build relationships with customers, industry professionals and journalists

Stay up-to-date with digital technology trends

Community Manager requirements

Proven work experience as a community manager or similar role

Experience planning and leading community initiatives

Ability to identify and track relevant community KPIs

Excellent verbal communication skills

Excellent writing skills

Excellent interpersonal and presentations skills

Hands on experience with social media management

Ability to interpret website traffic

Knowledge of online marketing

Attention to detail, critical-thinker and problem-solver

BSc degree in Marketing or relevant field