Remote Jobs on AfriSplash Remotely
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Thoropass
Remote
(Full remote)
Customer Success Manager
Full-time
Key Responsibilities
- Own post-sales relationships with our existing and new customers with contributions to growing ARR (annual recurring revenue)
- Help improve customer experience through data analysis
- Contribute to tutorials and communications
- Maximize customer retention
- Aid in innovative product design and development
Key Skillsets / Knowledge Requirements
- Detail oriented with strong organizational skills
- Ability to handle multiple priorities
- Demonstrated leadership qualities
- High computer literacy and ability to learn new software
- Passion for service
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