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CoverGo
Remote (Full remote)
Senior Business Analyst
Full-time


Top 3 Reasons To Join Us


Share Option Plan

100% Remote

Insurtech industry leader worldwide



About Us


At CoverGo, our mission is to empower all insurance companies to make insurance 100% digital and accessible to everyone.


We are a leading global no-code insurance platform for health, life, and P&C;

We’re the winner of the Insurtech of the Year in all of Asia and other awards globally;

We work with insurance enterprise clients such as AXA, Bupa, MSIG, Dai-ichi, Bank of China Group Insurance, and many more;

We're an international, diverse team of over 120 people with 30 nationalities and team members working remotely from all over the world;

We are fully funded and backed by reputable VC funds and strategic institutional investors;

We have offices in the US, Singapore, Hong Kong, UAE and Vietnam;

We’ve grown our annualized revenue by over 30x since January 2021;

We’re constantly working towards making CoverGo a workplace that you love coming to. We deeply believe that bringing together a diversity of thoughts, expressions, and perspectives is key to building the best culture for equally diverse communities all over the world.


What you will do:


  • Applies appropriate methodologies and tools for analyzing a range of standard, functional and/or cross-functional issues
  • Assists in identifying process gaps and issues

Plans and designs simple to complex business processes and system modifications. Makes recommendations to improve and support business activities.

  • Gathers business requirements through a variety of techniques such as work sessions and interviews. Analyzes and documents client simple to complex business requirements and processes; communicates these requirements to appropriate parties.
  • Creates complex test case scenarios to be used in testing; monitors/oversees the testing of business applications to verify that all client requirements are incorporated into the system design.
  • Provides input into developing and modifying systems to meet client needs.

Develops business requirements documents/user stories to support the required modifications.

  • Coordinates and facilitates meetings with clients to gather and document requirements and explore potential solutions.
  • Coordinates business analyst tasks on information technology projects and provides project team member guidance and support. May plan, allocate and monitor work of other business analysts.
  • Provides time estimates for project related tasks.
  • Provides leadership and work guidance to less experienced personnel.
  • Aids in updating process and procedural documentation
  • Work with clients and technical resources to identify their business problems and develop the right approach and analytical solution
  • Basic understanding of technical development cycle of mobile application or web portals
  • Experience participating in successful projects with cross-functional teams
  • Agile/Scrum Framework for Project Planning & Release Management is a must
  • Ability to understand complex systems and related data to surface actionable insights, demonstrate sound judgment and decision-making skills
  • Business analysis skills including facilitation, process documentation, requirements gathering and user acceptance testing
  • Strong organizational/time management skills to prioritize work and meet deadlines within defined timeframes
  • Performing/interpreting requirement analysis to identify value creation opportunities for clients
  • Design and document new process and system changes
  • Support QA, UAT and Release phases of the project via defect analysis, change maintenance, etc.

Any other task as may be assigned



What we need:


  • At least 5+ years of experience in a BA role
  • A degree in Business, IT or any relevant field
  • Previous experience working in the insurance industry or Insurtech is a must.
  • Proven experience in eliciting requirements and testing.
  • Experience in an Agile and/or Scrum environment is a must.
  • Basic knowledge in generating process documentation.
  • Strong written and verbal communication skills in English.
  • Technical Writing and Other languages (Chinese) is a plus


Why You'll Love Working Here


  • Remote Work Opportunity
  • Local time zone office hours, work by your schedule
  • Paid Time Offs
  • Share Option Plan
  • Company performance bonus
  • Company activities & team offsites to exotic locations
  • Training and development

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