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100% Remote

Insurtech industry leader worldwide

About Us

At CoverGo, our mission is to empower all insurance companies to make insurance 100% digital and accessible to everyone.

We are a leading global no-code insurance platform for health, life, and P&C;

We’re the winner of the Insurtech of the Year in all of Asia and other awards globally;

We work with insurance enterprise clients such as AXA, Bupa, MSIG, Dai-ichi, Bank of China Group Insurance, and many more;

We're an international, diverse team of over 120 people with 30 nationalities and team members working remotely from all over the world;

We are fully funded and backed by reputable VC funds and strategic institutional investors;

We have offices in the US, Singapore, Hong Kong, UAE and Vietnam;

We’ve grown our annualized revenue by over 30x since January 2021;

We’re constantly working towards making CoverGo a workplace that you love coming to. We deeply believe that bringing together a diversity of thoughts, expressions, and perspectives is key to building the best culture for equally diverse communities all over the world.

What you will do:

• Applies appropriate methodologies and tools for analyzing a range of standard, functional and/or cross-functional issues
• Assists in identifying process gaps and issues

Plans and designs simple to complex business processes and system modifications. Makes recommendations to improve and support business activities.

• Gathers business requirements through a variety of techniques such as work sessions and interviews. Analyzes and documents client simple to complex business requirements and processes; communicates these requirements to appropriate parties.
• Creates complex test case scenarios to be used in testing; monitors/oversees the testing of business applications to verify that all client requirements are incorporated into the system design.
• Provides input into developing and modifying systems to meet client needs.

Develops business requirements documents/user stories to support the required modifications.

• Coordinates and facilitates meetings with clients to gather and document requirements and explore potential solutions.
• Coordinates business analyst tasks on information technology projects and provides project team member guidance and support. May plan, allocate and monitor work of other business analysts.
• Provides time estimates for project related tasks.
• Provides leadership and work guidance to less experienced personnel.
• Aids in updating process and procedural documentation
• Work with clients and technical resources to identify their business problems and develop the right approach and analytical solution
• Basic understanding of technical development cycle of mobile application or web portals
• Experience participating in successful projects with cross-functional teams
• Agile/Scrum Framework for Project Planning & Release Management is a must
• Ability to understand complex systems and related data to surface actionable insights, demonstrate sound judgment and decision-making skills
• Business analysis skills including facilitation, process documentation, requirements gathering and user acceptance testing
• Strong organizational/time management skills to prioritize work and meet deadlines within defined timeframes
• Performing/interpreting requirement analysis to identify value creation opportunities for clients
• Design and document new process and system changes
• Support QA, UAT and Release phases of the project via defect analysis, change maintenance, etc.

Any other task as may be assigned

What we need:

• At least 5+ years of experience in a BA role
• A degree in Business, IT or any relevant field
• Previous experience working in the insurance industry or Insurtech is a must.
• Proven experience in eliciting requirements and testing.
• Experience in an Agile and/or Scrum environment is a must.
• Basic knowledge in generating process documentation.
• Strong written and verbal communication skills in English.
• Technical Writing and Other languages (Chinese) is a plus

Why You'll Love Working Here

• Remote Work Opportunity
• Local time zone office hours, work by your schedule
• Paid Time Offs
• Share Option Plan
• Company performance bonus
• Company activities & team offsites to exotic locations
• Training and development