Remote Jobs on AfriSplash Remotely

Responsibilities:

• to build lasting relationships between Mozio and its customers and make sure their expectations are met and exceeded
• to manage incoming calls, emails, and chat messages from Customers, Service Providers, and Partners
• to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.

Requirements:

• Excellent communication skills in English at an Upper intermediate (B2) level or above
• At least 2 years of experience in customer support
• A second language (Spanish, Italian, German, Chinese, or Portuguese) is a plus!