Remote Jobs on AfriSplash Remotely

Responsibilities:

• Determine the acceptability of all identification documents received from student account holders.
• Process identification documents by updating the respective account records to indicate a CIP status of verified or unverified.
• Notify account holders whose documents have been rejected (expired, illegible, invalid) and request valid and/or legible copies for processing.
• Process requests to update customer information, including Legal Name changes, address, etc.
• Accurately maintain both paper and electronic files.
• Process customer inquiries received via e-mail, Fax and Mail.

Qualifications

• Provide stellar service to both internal and external customers
• Ability to work independently and in collaboration with others
• Detail oriented
• Excellent computer skills are required, including familiarity with Excel
• Excellent organizational skills
• Excellent verbal and written communication skills