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BM Technologies
Remote
(Full remote)
Data Entry Specialist
Full-time
Responsibilities:
- Determine the acceptability of all identification documents received from student account holders.
- Process identification documents by updating the respective account records to indicate a CIP status of verified or unverified.
- Notify account holders whose documents have been rejected (expired, illegible, invalid) and request valid and/or legible copies for processing.
- Process requests to update customer information, including Legal Name changes, address, etc.
- Accurately maintain both paper and electronic files.
- Process customer inquiries received via e-mail, Fax and Mail.
Qualifications
- Provide stellar service to both internal and external customers
- Ability to work independently and in collaboration with others
- Detail oriented
- Excellent computer skills are required, including familiarity with Excel
- Excellent organizational skills
- Excellent verbal and written communication skills
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