Remote Jobs on AfriSplash Remotely

Remote Jobs on AfriSplash Remotely

The gateway to Africa's remote workforce🌍

Remote (Full remote)
Customer Support Coordinator

What you’ll bring.

  • 1+ years of previous experience working in a high-volume call center environment or providing remote (phone/video) customer support
  • Strong written and verbal communication skills, delivered with a friendly and professional tone
  • Demonstrated ability to effectively de-escalate and preempt frustration in customer interactions, fostering positive experiences and resolutions
  • Intermediate to advanced computer skill proficiency and familiarity working with support software; Salesforce experience a plus
  • Comfort working independently and efficiently in a fast-paced, high-touch support environment
  • Strong written and verbal communication skills; ability to read, write, speak, and comprehend English effectively to assist customers via phone, video call, cases, real-time chats, and emails
  • Ability to work one of the following schedules. Please indicate your 1st and 2nd preference within your application.

Get the latest job publications.
Join our mailing list.